英语客服代表
| 工作性质: | 全职与实习 | 工作地点: | 成都市 | 工作时间: | 夜班 | 发布日期: | 12/11/2010 | 截止日期: | 常年 |
|---|---|---|---|---|---|---|---|---|---|
| 招聘人数: | 5 | 薪水: | 面议 | 工作经验: | 不限 | 最低学历: | 大专 | 其它 | |
| 外语要求 | 良好 |
简历投递:cdjob@newegg.com
职业描述
- 岗位职责:
- Provide customer service for American customers across the ocean.
- .Reply via e-mail/live chat to questions concerning on-line shopping on Newegg.com put forward by American customers (non-technical-related and technical-related questions).
- Be mainly responsible for replying questions such as: order inquiry, post-sales service issues, customer suggestions an criticism, payment processing, delivery status and so on.
- The purpose of CS Department is to answer and resolve all incoming emails/chats in a timely and efficient manner.
- 任职要求:
- College Bachelor degree or above, no restrictions on major.
- Have a professional and strong sense of customer-service, with a real understanding of how to treat customers.
- those who are previously involved in the field of CS will be given priority.
- Good English reading, writing and communication abilities.
- Pass TEM-4 (Test Of English Major) if English major;Pass CET-6 (College English Test) if non-English major.
- Proficient in computer skills, familiar with MS OFFICE, especially MS Outlook；excellent typing skill with no less than 35 words per minute.
- This position requires the candidate to work on long term night shift.